Written by: Claudia St. John

A motivational management tale, Transforming Teams: Tips for Improving Collaboration and Building Trust is a how-to book that helps managers (and consultants!) develop and strengthen teams. Highlighting the power of DISC and EQ as a development tool, the book is based on the author’s real-world experience as a consultant helping companies resolve breakdowns in collaboration and trust at the workplace. 

Using a narrative style to illustrate problem-solving in action, the book follows the challenges faced by a company CEO and her team as they address three central precepts: that all relationships are reparable, that the use of direct language is fundamental, and that members of a team can fix only one thing, themselves. 

As the story unfolds, readers follow along and learn the three communication minefields that can derail and disrupt effective teamwork: breaking promises, avoiding conflict, and not holding each other accountable. Readers gain important insights as the characters end up improving their collaboration by recognizing the interrelated components of trust and understanding their own behavioral style and the styles of others.

Filed in: Management